Shipping policy

  • Packages are mailed via USPS & a tracking number will be sent to the e-mail address you provided us during checkout.
  • Tracking updates may take up to 24-48 hours to update on the USPS website.
  • SHAYDEE BEAUTY CO. IS NOT RESPONSIBLE FOR LOST/STOLEN SHIPMENTS. Once orders are shipped, we have no control over the process and cannot answer questions about delays, returned, lost, or miss sent packages. If your tracking says delivered, please contact USPS for more info. 
  • If you input an incorrect address at checkout and your package hasn't been sent out, you can contact info@shaydeebeautyco.com and we will update it for you. If it has been shipped, you will need to contact USPS to change your address. If your package ends up getting sent back to us, ShayDee Beauty Co. has the right to charge an additional fee for any reshipment regarding lost packages or packages, you will be responsible for the additional shipping charges in order for us to resend your package.
  • If you have questions or concerns about delays in the shipping process, once the item is in the possession of the USPS, please contact USPS and inquire.Â